Legal
Privacy Policy
Last updated: January 1, 2026
This Privacy Policy describes how we collect, use, share, and protect information when you visit our website or use our telehealth services.
1. Information We Collect
We collect information you provide directly (such as account details, medical history, and payment information), information collected automatically (such as device data and usage analytics), and information from third parties (such as pharmacies, payment processors, and identity verification services).
2. How We Use Your Information
- To provide telehealth consultations and fulfill prescriptions
- To process payments and arrange shipping
- To communicate with you about your account and treatment
- To comply with legal obligations and protect our rights
- To improve, secure, and personalize our services
3. Sharing of Information
We share information only as needed to deliver care: with licensed providers, partner pharmacies, payment processors, shipping carriers, analytics vendors, and as required by law.
4. Protected Health Information (PHI)
Health information you share with our providers is treated as Protected Health Information under HIPAA where applicable. See our HIPAA Notice for details on how PHI is handled.
5. Cookies and Tracking
We use cookies, pixels, and similar technologies for authentication, analytics, and marketing. You can control cookies through your browser and adjust ad-tracking preferences via the CCPA Opt-Out page where applicable.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain sharing. Contact us at the email below to exercise these rights.
7. Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we work to maintain reasonable protections.
8. Children
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with an updated effective date.
10. Contact
Questions about this policy? Email privacy@example.com.