Legal
Terms of Use
Last updated: January 1, 2026
These Terms of Use govern your access to and use of our website and services. By using the site you agree to these terms.
1. Eligibility
You must be at least 18 years old and a U.S. resident in a state where our services are offered to use the platform.
2. Telehealth Services
Our platform connects you with licensed providers for online consultations. The decision to prescribe is made solely by the provider based on clinical evaluation. We do not guarantee a prescription will be issued.
3. Accounts
You are responsible for the accuracy of information you provide and for safeguarding your account credentials.
4. Payments and Subscriptions
- Pricing is shown at checkout and subject to change with notice
- Multi-month plans may be billed upfront
- You may pause or cancel before the next billing cycle
5. Shipping and Delivery
Shipping times depend on provider approval and pharmacy processing. Carrier and weather delays may apply.
6. Returns
Prescription medications generally cannot be returned for safety and regulatory reasons. See our Returns & Refund Policy for details.
7. Acceptable Use
You agree not to misuse the platform, attempt to circumvent security controls, or provide false medical information.
8. Intellectual Property
All content on the site is owned by us or our licensors and protected by applicable laws. You receive a limited, non-transferable license to use the site as intended.
9. Disclaimers
The site is provided on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied.
10. Limitation of Liability
To the fullest extent permitted by law, our aggregate liability for any claim arising out of or relating to the services is limited to the amounts you paid us in the prior twelve months.
11. Dispute Resolution
Any dispute will be resolved by binding individual arbitration in accordance with applicable arbitration rules, except where prohibited by law.
12. Changes
We may update these terms from time to time. Continued use after changes constitutes acceptance.
13. Contact
Questions about these terms? Email legal@example.com.